Pat

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I just called a major, well known corporation on the phone and the automated system asked me to key-in my web password to get to customer support.

Key-in my password. In the clear. On the phone.

Anyone see an issue with that?

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Sean

@Pat my favorite is when your already on the phone with them and they ask you for a phone number they can text a verification code to. 🤦‍♂️

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Louis Ingenthron
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@sdm350 @Pat That one... actually kind of makes sense. That's a check to make sure you own the actual number and aren't just spoofing their caller ID.
But they should already know the number to text the code to if you're an existing customer.

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Sean

@LouisIngenthron @Pat precisely, they should use a known number. Ive used a new number before and they had no issue.

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