AI is eating jobs in India's immense customer-service call centers
Pranshu found a guy who already fired 27 customer service agents and replaced them with a chat-gpt powered bot
https://www.washingtonpost.com/technology/2023/10/03/ai-customer-service-jobs/
Follow
@andrewvandam Are these customer service call centers for western countries? Because, honestly, that sounds like an upgrade.
