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'One lesson is that when it comes to technology, we’re lazy. We reach for the nearest familiar tool without thinking about whether it’s the right one for the job, or even thinking clearly about what the job is. Are we trying to think through a problem? Get a discussion going? Show people that worth-a-thousand-words picture? We skip that vital contemplative step and load up a slide template instead. Because everyone can use PowerPoint, everyone does.'

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