You cannot contact Google Cloud support team if you are locked out your account
cloud.google.com/support/billi

(submitted by themihai)

@hntooter A good reason to either self host or go with smaller providers who limit their user base . but can provide technical support when needed.

Same goes for here, there was an issue a while back a message to @freemo trigged an investigation in to the OCR and picture descriptions not working.

This is how things should be, if there is a problem you have a human being to ask for and get help from.

Something that is currently being lost sadly.

@zleap

Agreed, and it applies to a lot of services.. Facebook is a great example of this. I can tell you of a dozen stories of friends who lost their accounts temporarily and sometimes permanently over a FB moderation that clearly just didnt understand the situation and there wasn't any real violation in play. But because there is no one to talk to to explain the situation there simply was no solution. With FB being so prevalent for most people to keep in touch with each other this is not just a trivial consequence for them.

@hntooter

@freemo @hntooter Being kicked off Facebook (or any platform to that matter) could also have consequences for employment as an employer may just see you have been kicked off for a comment without seeing any context, of course it is too late by then. Or a potential employer could do the same.

Just deleting their cookies causes all sorts of problems when it comes to logging back in.

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@zleap

Well an employer would just see you dont have an account.. would look like you had never been on facebook at all.

@hntooter

@freemo @hntooter Ah ok, so they would not see a message saying that the account is suspended for example, that is a good thing.

Kinda like here if I delete my account, it gets deleted (without the 2 / 3 month grace period nonsense)

@zleap

yea when a FB account is suspended it doesnt tell you its suspended just gives a generic error

@hntooter

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