We have never been a troll instance. Our rules have clearly stated since our founding 5 years ago tthat our users are expected to interact respectfully, if they dont they get booted. While our rules have expanded and matured that has always been a foundation of our rules.
When people accuse us of being a troll instance in the past do two things.. 1) Ask for a link to an example of trolling (or photo) 2) make sure the post was reported (it is always possible something can slip though)... 3) after making sure irs reported check to see if moderators take action (if its legit we would have and do).