Very 'Efficient' systems seem too hard on people and cutting out the human part deliberately for very little human gain in the end...
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This applies even in communication itself while people might not see or claim it's fault of tech - really past that is the ADDITIONAL human creation of control added to all tech (the human controllers) which means not having a voice or choice by design - if you can see not having that tech or making it conditional, then you can quickly see why all establishment structures tend to go for it! This usage //disables// people and their voices as well as enabling them conditionally or forcing them into deeper unclear stuff...

Examples:
- the usefulness of talking with zoom etc can out-weigh even free justifications of using it..
- as we see in text only support or waiting on the phone for 40mins there's not point with similar mindset lurking in the background and not being transparent (with or without tech, but 10x worse with tech!)
"Please hold the line" (that took 100's of years to develop! not useful in those hands)

NOBODY else will do some of the responsibility to check things for you (aside from a few nice individuals who are aligned similarly to you)

Efficiency can just promote more of the same running around and struggling even if something gets better or faster (we tend to respect things less). So that's why the hard work and world building I see for us to do - NOBODY else will do it for you that doesn't catch up with us in the end.

Building their own empty empire which run through much of everything now is to be respected and accordingly checked at each action.