@brainblasted
To be fair, most companies I have seen don't respond to criticism as tone-deafly as this, especially smaller ones like Raspberry Pi that don't have anything like a monopoly and can actually suffer from customers voting with their feet.
I think Raspberry Pi needs a new social media manager at the very least.
@brainblasted
Imo the fact that they hired a current or former cop isn't necessarily an issue (though very much depending on department and role), but hiring a *surveillance* cop absolutely is, especially with the way they worded it in his description.
This would still not have been quite as much a PR disaster if they hadn't started blocking critics and responding in such a rude, condescending tone.