I really appreciate the website that allows you to close your account by yourself.
Maybe, sending an email to request that is acceptable.
But adding a "customer support" on telegram/WeChat/QQ? Why do I need to talk to a person when I just want to delete my unused account?
And I certainly remembered there is a company that does the email things for you, but I can't remember the name. It's the sponsor of some IT related YouTubers. When I saw the ad, I thought who needs that, closing accounts is super easy. Now? I see it's a torment and I definitely need one.
I sent out 10 emails to request to close my account. Only NordVPN give me replies and deleted my account. 3 of them said "We got your ticket/request, please wait", and then never replies me. For the rest, they don't respond at all.
@skyblond And then, they don't really close the account, but they try to fool you.