Meta bought Kustomer for $1 billion last year. It was amongst their largest acquisitions ever.
Now they're getting rid of it.
Kustomer was supposed to help Meta offer customer service through WhatsApp and Messenger apps.
But now that Meta has laid off 13,000 employees, and are just about to lay off more in a second round of lay-offs, it looks like these big company acquisitions are no longer sustainable.
I got the impression from the BBC article Meta is planning something independent but still using Activity Pub, so not sure if it will be federating with us.
We need more details, but Meta yes, are trying to survive, as we are a direct threat to them, and the lack of data collection, abuse, sale etc etc is actually appealing to people. We can be ourselves without some algorithm following us and dictating what we see.
I thought that, so a service the probably does not support pictures, alt text or video, as we do here.
I am sure on qoto I can embed LaTeX