Meta bought Kustomer for $1 billion last year. It was amongst their largest acquisitions ever.
Now they're getting rid of it.
Kustomer was supposed to help Meta offer customer service through WhatsApp and Messenger apps.
But now that Meta has laid off 13,000 employees, and are just about to lay off more in a second round of lay-offs, it looks like these big company acquisitions are no longer sustainable.
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Isn't the idea of these acquisitions to acquire intellectual property etc, the human employees just end up as collateral.
