"Colombia-based call center workers who provide outsourced customer service to some of the nation’s largest companies are being pressured to sign a contract that lets their employer install cameras in their homes to monitor work performance, an NBC News investigation has found."
https://www.nbcnews.com/tech/tech-news/big-tech-call-center-workers-face-pressure-accept-home-surveillance-n1276227
this is surreal. this fucking clown world
https://www.nbcnews.com/tech/tech-news/big-tech-call-center-workers-face-pressure-accept-home-surveillance-n1276227
this is surreal. this fucking clown world
it just gets worse and worse:
> Six workers based in Colombia for Teleperformance, one of the world’s largest call center companies, which counts Apple, Amazon and Uber among its clients, said that they are concerned about the new contract, first issued in March. The contract allows monitoring by AI-powered cameras in workers’ homes, voice analytics and storage of data collected from the worker’s family members, including minors. Teleperformance employs more than 380,000 workers globally, including 39,000 workers in Colombia.
> “The contract allows constant monitoring of what we are doing, but also our family,” said a Bogota-based worker on the Apple account who was not authorized to speak to the news media. “I think it’s really bad. We don’t work in an office. I work in my bedroom. I don’t want to have a camera in my bedroom.”
> Six workers based in Colombia for Teleperformance, one of the world’s largest call center companies, which counts Apple, Amazon and Uber among its clients, said that they are concerned about the new contract, first issued in March. The contract allows monitoring by AI-powered cameras in workers’ homes, voice analytics and storage of data collected from the worker’s family members, including minors. Teleperformance employs more than 380,000 workers globally, including 39,000 workers in Colombia.
> “The contract allows constant monitoring of what we are doing, but also our family,” said a Bogota-based worker on the Apple account who was not authorized to speak to the news media. “I think it’s really bad. We don’t work in an office. I work in my bedroom. I don’t want to have a camera in my bedroom.”
why do you fucktards care what people do so long as they're performing the service you've paid them for? yet more proof that profit isn't enough to capitalists, they feel a compulsive need to dominate and humiliate those less powerful than them as well
possibly as a surrogate for the wives they're too impotent to dominate in bed
> “We are committed to fair practices, equality, inclusion, diversity, non-discrimination, labor sustainability, ethics, and transparency," Pfeiffer said, "and we will continue to do everything we can to uphold these values for both our teams and all our key stakeholders.”
translated from corporate: we don't give a hoot about your so-called "privacy" but don't worry we have legless black lesbians on staff to make sure your sexual activities are fully in line with company policy
translated from corporate: we don't give a hoot about your so-called "privacy" but don't worry we have legless black lesbians on staff to make sure your sexual activities are fully in line with company policy
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bonifartius 𒂼𒄄
@velartrill if i read "inclusion" "diversity" etc. i know that everything is bullshit. not being an asshole doesn't need an announcement. it's PR for the morally corrupt, in every single case.
