In court, Air Canada suggested its chatbot was a separate legal entity that was responsible for its own actions, and that Air Canada could not be held responsible for the wrong information the chatbot gave. The judge laughed Air Canada out of court.
https://bc.ctvnews.ca/air-canada-s-chatbot-gave-a-b-c-man-the-wrong-information-now-the-airline-has-to-pay-for-the-mistake-1.6769454
The AI system “marked Chand as “dead”, denying him his pension for several months. Worse, the authorities did not change his “dead” status even when he repeatedly met them in person.”
https://www.aljazeera.com/economy/2024/1/25/in-india-an-algorithm-declares-them-dead-they-have-to-prove-theyre
@gerrymcgovern
Well, look up the history of the Chaos Computer Club. The officials at Bundespost back in the day were also very disappointed Wau Holland and Steffen Wernéry weren't using BTX in the way it was supposed to be used.