#AI tools outscore human #physicians on the human touch. Or, faking the human touch is better than stinting on it.
https://www.medpagetoday.com/opinion/faustfiles/107100
"Patients preferred chatbot responses to physician responses 79% of the time…The chatbot gave longer responses -- it doesn't "cost" the bot anything to add in a few clichés and supportive words ("I'm so sorry to hear you aren't feeling well! I hope you feel better soon"), whereas physicians have to take time to write those sentiments."
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@petersuber
@AnnemarieBridy
📎 "It looks like you're trying to talk to a patient. Would you like me to inject some platitudes?"
