There are so many lies told in corporate software organizations it is very hard to rank them, but surely, somewhere in the top five is this one:

"We exist to serve the users of our software."

Nobody who's ever spent a month inside a large corporation believes that. Outsiders reason from it as if it were a fundamental premise.

Pish pish.

@GeePawHill weirdly there are often organizations *within* software corporations that do exist to provide value to end users, since it’s usually that value that is supposed to justify the business’ existence in the first place. But capitalism dictates that the level at which the value is produced will always lose to the level above that that wants to extract value *from* users.