A fine-dining restaurant is open two days a week, Friday and Saturday, from 5 PM to 9 PM. Nearly all seating is by reservation. They've always unlocked the door at 5 PM sharp. It's been proposed to unlock the door 5 or 10 minutes before 5 PM so early arrivers can come in. Staff is sharply divided on this question. Owners are also divided.
So I thought I'd get some opinions from people who are not personally involved. Feel free to express your opinion / boost. I'm looking for input.
If you were a customer with a 5 PM reservation, would you expect the door to be unlocked:
Its extra work. Will there be extra pay?
@kevinrns Lol. Staff is here working two to five hours before opening time.
Of course they are, why not open 2 hours earlier?
@kevinrns Because what's being done is all the prep -- salad made, bread prepped, tables set, candles lit, fireplace started, coffee made, broiler preheated, on and on. They're not ready for people to come in until 5 PM. It takes hours to get ready for customers to come in.
That's why people are divided on the question of whether to open a few minutes early.
