Meta bought Kustomer for $1 billion last year. It was amongst their largest acquisitions ever.
Now they're getting rid of it.
Kustomer was supposed to help Meta offer customer service through WhatsApp and Messenger apps.
But now that Meta has laid off 13,000 employees, and are just about to lay off more in a second round of lay-offs, it looks like these big company acquisitions are no longer sustainable.
And people wonder why I'm optimistic regarding Meta's movie into the Fediverse!
Look at what shape Meta is in at the moment: they're just got rid of a company that they bought for $1B.
This isn't a company trying to dominate. It's a company trying to survive.
Absolutely, Meta "intends" to join the Fediverse because the Fediverse is hot.
Yes, they will try to "embrace, extend, extinguish" -- much like they always do.
What they will discover is a community that is hostile to them, a developer ecosystem that will out innovate them, and competitors hungry to eat them alive.
But let them try 😄
Indeed, which Is why I also said we need to be ready for them, kinda like a predator lying in wait, ready for the kill.
