Can anyone help at all? My son (12) had his @microsoft account hacked and password changed etc so he's lost Minecraft, Roblox etc. He's been doing amazing with customer support for two weeks now but they keep sending him in loops getting no where. He's beyond frustrated, can't play with his mates, lost his whole online identity from birth. I don't know where to turn to help him recover it, as the official methods just aren't working. They keep saying they'll fix then ghost him.