I was able to bypass a (majestically incompetent) customer service chatbot and get what claims to be a human by swearing at it.
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Update: the "human" asked for more information about my problem and then ghosted me.
I was able to bypass a (majestically incompetent) customer service chatbot and get what claims to be a human by swearing at it.
Update: the "human" asked for more information about my problem and then ghosted me.
Final update: connection with the human restored, and they were able to fix my configuration problem.